Terms of service
Welcome to Guardian Lock. By accessing or using guardianlock.shop, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.
Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not misuse the website, interfere with its operation, or attempt unauthorized access to our systems.
Products & Availability
We offer a variety of locks and security accessories, including travel locks, smart locks, combination locks, luggage locks, and related products.
All products are subject to availability. We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.
Pricing
All prices displayed on our website are listed in the applicable currency at checkout. While we strive for accuracy, pricing errors may occasionally occur. We reserve the right to correct pricing mistakes and cancel affected orders if necessary.
Orders
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel orders due to suspected fraud, payment issues, product availability, or other legitimate reasons.
Payments
We accept secure payment methods available during checkout. By completing a purchase, you confirm that you are authorized to use the selected payment method.
Shipping
We provide free worldwide shipping, with estimated delivery within 7–10 business days. Delivery times are estimates and may vary due to customs processing, carrier delays, holidays, or circumstances beyond our control.
Returns & Refunds
We offer free 30-day returns on eligible products. Please refer to our Return & Refund Policy for complete details regarding return eligibility and refund processing.
Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, and website design, is the property of Guardian Lock or its licensors and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Guardian Lock shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, to the fullest extent permitted by applicable law.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and maintaining a secure shopping experience.
Changes to These Terms
We may update these Terms of Service at any time. Changes become effective immediately upon publication on this website. Continued use of our website constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Guardian Lock
16 Bailey Crescent
Scarborough, ON M1G 2P3
Canada
Phone: (866) 222-7314
Email: support@guardianlock.shop