Shipping policy

Thank you for shopping with Guardian Lock. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Free Worldwide Shipping

We proudly offer FREE shipping worldwide on all orders. No minimum purchase is required.

Estimated Delivery Time

Our standard delivery time is 7–10 business days after your order has been shipped.

Please note that delivery times are estimates and may vary depending on your destination, customs clearance, weather conditions, or carrier delays.

Tracking Your Order

When your order is dispatched, you will receive a shipping confirmation email containing your tracking number (when available), allowing you to monitor your package throughout transit.

Shipping Delays

While we work with trusted shipping partners, occasional delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Customs inspections
High shipping volumes
Public holidays
Carrier service interruptions

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

If you notice an error, contact us as soon as possible. If your order has not yet shipped, we will gladly update the address. Once shipped, address changes may no longer be possible.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us promptly. We will work with the shipping carrier to investigate the issue and provide an appropriate solution, including a replacement or refund when applicable.

Customs & Import Duties

International orders may be subject to customs inspections or import regulations depending on your country's requirements. Any applicable taxes or import duties are the responsibility of the customer unless otherwise required by law.